Refund Policy

We do not accept returns for change of mind so please choose your items carefully.
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We are 100% committed to customer satisfaction! Please inspect your order upon reception and contact us via email immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We package our products with the utmost care to ensure they arrive safely to you, however, we are unable to control how packages are handled during the shipping process. If items are damaged whilst in transit, LCB candles are not responsible for any of those damages.